Made a online appointment for 12/30/23 got text and email confirmation, even got reminders all week only to show up at 7 a.m. 12/30 to find out service department was closed. I get that it was a holiday weekend, but I should not have been able to make that appointment. Even got a email saying I missed my appointment. Come on , do better.
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.