322 Reviews Found

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
I was nervous about dealing with the whole new car purchase experience, as this was my first time buying a new car. But I had a really great experience with Robert at Winter Chevrolet. He was very nice, helpful and professional, and explained the process in detail. I am impressed!
Janet M.
ALBANY

Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Sales Customer
Melinda Sanchez provided an excellent purchasing experience - accurate and fair pricing, good communications, and easy delivery for nice the vehicle came in. Thanks Melinda!
Ian S.
EUREKA

Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Communication from the dealer to myself was sorely lacking to keep me informed as to the status of repairs. There were delays which should have been communicated to me from the dealer instead of me making constant inquiries. Upon completion my service, paper information said the tires were rotated and the tire pressures balanced, but the first things I had to do upon return home was to add air to a rear tire and remove air from a front. Poor quality control or supervision!
Mark M.
BRENTWOOD

Business Response
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
David, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Went in for an oil change, tire rotation and to get new windshield wiper blades. Everything was handled in a timely fashion.
Brian O.
BRENTWOOD

Business Response
Brian, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service department was very helpful and understood exactly what was wrong with my car. The overall experience was great and Don is excellent to work with.
Kareta W.
OAKLAND

Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Confirmed Service Customer
Parts and Service are better than over the hill from here!
Charlie D.
CONCORD

Business Response
Charlie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
This dealership doesn't call back! They sold me a truck and said chip's would be here in two months. Not true!!
Stanley M.
PETALUMA

Business Response
Stanley, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Dropping off my car was very confusing. I had an appointment. I brought it in a couple hrs early. I had never been there before. Employee kept asking me what I wanted done on my car. I said I had an appointment. Just kinda weird and very chaotic. When I came to pick my car up. This guy was much better. Polite and helpful.
Darryl M.
OAKLEY

Business Response
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
I had a oil change and tire rotation. When I got my truck back and drove home I noticed my air pressure was still low on my tires so I had to add air myself. I new they were low when I took it in and on the receipt it showed they checked the air pressure. They were 29 to 32 psi
Dennis H.
BRENTWOOD

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Confirmed Service Customer
Called to make an appt didn’t need it took me right in and it was on a Saturday! No shuttle thats always disappointing!
Don M.
OAKLEY

Business Response
Don, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
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Confirmed Service Customer
Oil change was kind of expensive. I've never paid $100 for an oil change before and I've never paid for tire rotation. The sad part is, yes my tires were rotated, but the tire pressure wasn't even checked. I know this because my pressure was low going in and stayed low when finished. I had to say something about it.
Jason V.
OAKLEY

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Confirmed Sales Customer
My sales person ( Melinda ) worked with me To achieve my request for the new vehicle. I may have further comments later after I have picked up the vehicle.
William B.
SAN LEANDRO

Business Response
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The dealership folks are very friendly and knowledgeable, when buying a vehicle they were not aggressive or pushy. The sales people I worked with knew the value of respect. Concerning the service department, again these men and women have always had my best interest at hand and held me as a respected customer, good folks.
John B.
BRENTWOOD

Business Response
John, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Friendly, courteous, great customer service, and keen attention to detail in making sure that customer is fully taken care of,
Frank T.
OAKLEY

Business Response
Frank, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I called the service department, and was transferred to a v/m, the manager never called me back, and that was at 7:30am. I then had my husband call, and he was also transferred to a v/m. I then called at 3:30pm and I asked to speak to a live person. We purchased our Silverado Truck on April 2nd 2021. And the battery was going out on us. I was told to bring the truck in 3 days later. Such an inconvenience to have to wait to have our battery looked at, when it was clearly the battery that was malfunctioning. We waited 2 days for them to replace, again such an inconvenience.
Toalua M.
ANTIOCH

Business Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (925) 526-6071 so we can make your experience a positive one.
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Confirmed Sales Customer
Everyone was extremely helpful in buying my new Bolt EV
Yenina M.
SAN PABLO

Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.