Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (925) 526-6071 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
I had a wonderful experience except for one of my tires had a nail in it and my technician seizure from service told me to bring a ride back and he will get it fixed for me thank you so much for all your help went to Chevrolet
The nuts 4/5 to my tire cover were not put back on my vehicle left rear tire and one on right rear tire causing noisy loose caps. Had to return next morning and advisor had to special order them because nothing in the shop to return to me.
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent customer service from sales rep, and also from the manager who was very friendly and professional. I'm truly satisfied with my purchase. It's attributed to them because they were willing to work with me to get the best deal possible.
Well it's been a year and I still don't have my pink slip. I have been out to Winters 4 times to get a wheel fixed/replaced and it looks like it's going to take 5 times. Almost had to arm wrestle for something that should have been an easy resolve since I reported the wheel after the first week that I bought the truck. Also my bow tie replacement was a janky repair job instead of being replaced. The service dept. waited until I got there the first time to tell me that their wheel machine can't handle my wheels, already knowing which wheels my truck has-when I brought it in for an alignment, so I had to go to Firestone. There's more.....
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
Wonderful experience at the Chevy dealership. There was no pressure, in fact the staff did everything to fulfill my needs and answer any questions that I had. It was amazing to experience the teamwork of the staff; they helped each other, ensuring the customer (me) were comfortable during the process. It was appreciated that I was given the walk-through of the car features and operation. I have purchased many cars, but had never had anyone show me what all the buttons and gadgets in the new car, especially the gas tank. To the Chevy management; you have a great, compassion sales team that provides a stress-free wonderful buying experience. I brought my car at the end of the day, I could see the fatigue of the workers, but did not deter them from making my buying experience a pleasure. Congratulations on promoting dedication, teamwork amongst your staff. They are amazing.
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!