Amazing customer service! Came in to look at getting a new 2019 Chevy Cruze, and the customer service could not be any better! Everyone there is friendly and goes above and beyong to help get the best deal possible. I was helped by Brian Vargas, Joe Sadler, and Ed Small, and they all did such an amazing job at getting the best deal possible for me. They were all very personable and were trying for better and better deals. If it weren't for them, I wouldn't have got such a deal on my new car!
My truck has an engin temperature issue. After the truck has reached operating temperature 207deg. and after about an hour of driving the engine temperature indecator fulcuates between 207 and 215deg. I reported this issue over 8 weeks ago. The truck has been to the dealer twice without the issue being resolved.
I took my truck for tire rotation and didn't use for a couple of days. Today is my first day back to work and notice that my truck is shaky and vibrate at a certain speed and I can only thinks of the tires causing it. My truck is brand new. Need to bring it back for check.
Mr. Brian Vargas is definitely one of the better salesman I've ever had to deal with. I already knew what I wanted for the most part when walking into Winter Chevrolet, which made my experience easy. Brian Vargas is professional, and will now hound you just to buy something, which is what I like.
We buy our cars from here and Winter Honda where both cars are serviced on a regular basis. My last service was disappointing as I brought my truck in for oil change, however, the service advisor did not tell me my rear axle was leaking fluid and needed immediate attention. I had to find this out after I reviewed the check sheet when I got home. This is an example I hope you will share with your staff on ways to improve your service because now I need to spend another day coming back to have it fixed.