425 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
The sales department was courteous and Ed and Brian were always available to answer questions.
Daniel Q.
BRENTWOOD
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I was treated well by all that were involved. I felt very comfortable.
Joseph S.
CONCORD
Business Response
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.
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Confirmed Service Customer
Had a 10 am appointment than was told it would take 2hours for a simple oil change ended up to be 7 hours ????? Unacceptable........
John E.
ANTIOCH
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (925) 526-6071 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Confirmed Service Customer
I had a wonderful experience except for one of my tires had a nail in it and my technician seizure from service told me to bring a ride back and he will get it fixed for me thank you so much for all your help went to Chevrolet
Cassaundra P.
PITTSBURG
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. We hope to see you soon!
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Confirmed Service Customer
The nuts 4/5 to my tire cover were not put back on my vehicle left rear tire and one on right rear tire causing noisy loose caps. Had to return next morning and advisor had to special order them because nothing in the shop to return to me.
Elsa C.
ANTIOCH
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Excellent customer service from sales rep, and also from the manager who was very friendly and professional. I'm truly satisfied with my purchase. It's attributed to them because they were willing to work with me to get the best deal possible.
Oscar B.
ANTIOCH
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
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Confirmed Sales Customer
Sam and the whole team at Winter was Awesome!! Sam helped us find the truck that met our goals and the finance team helped us get the payment and down payment that met our financial goals
Timothy M.
OAKLEY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
Well it's been a year and I still don't have my pink slip. I have been out to Winters 4 times to get a wheel fixed/replaced and it looks like it's going to take 5 times. Almost had to arm wrestle for something that should have been an easy resolve since I reported the wheel after the first week that I bought the truck. Also my bow tie replacement was a janky repair job instead of being replaced. The service dept. waited until I got there the first time to tell me that their wheel machine can't handle my wheels, already knowing which wheels my truck has-when I brought it in for an alignment, so I had to go to Firestone. There's more.....
Robert B.
HERCULES
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Wonderful experience at the Chevy dealership. There was no pressure, in fact the staff did everything to fulfill my needs and answer any questions that I had. It was amazing to experience the teamwork of the staff; they helped each other, ensuring the customer (me) were comfortable during the process. It was appreciated that I was given the walk-through of the car features and operation. I have purchased many cars, but had never had anyone show me what all the buttons and gadgets in the new car, especially the gas tank. To the Chevy management; you have a great, compassion sales team that provides a stress-free wonderful buying experience. I brought my car at the end of the day, I could see the fatigue of the workers, but did not deter them from making my buying experience a pleasure. Congratulations on promoting dedication, teamwork amongst your staff. They are amazing.
Rosita G.
PITTSBURG
Business Response
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Alex did great as do Sabrina and Maria cashiering.
Lenore N.
CONCORD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything was great and I wouldn't be happier.
Ces E.
BRENTWOOD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Our salesman Sam was great at explaining the process as we were going through it. Very happy with our new Chevy Traverse
Karen T.
OAKLEY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Bryan Vargus and all the staff always go the extra mile to see all your needs are meet, from purchase to set up and delivery
James D.
OAKLEY
Business Response
Hi, thanks for your praise and kind comments about Bryan. We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Great experience overall! Very knowledgeable very professional and very private with the delivery of my new C8 corvette����
Richard S.
ANTIOCH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Winter Chevrolet and we hope to see you again.