Firstly. Thank you for being open. I am working and waited to the last minute for my oil change. I had to change my appointment several times with my changing work schedule. The online scheduler is so easy to use. And I appreciate your staff for still working to provide essential services. I need my car to get to and from work. Thank you. Stay safe and healthy.
Linda Grohman made the whole experience fast and painless! We knew what we wanted, she gave us options and we were done! This is the 2nd time we had the pleasure of working with her and it will not be the last.
The service technician did an amazing job. I checked my vehicle after the service and it was clean. She took the time to keep the interior clean and neat. My only complaint was the female who made the appointment. I was very clear that I only wanted an oil change, not a tire rotation. When I arrived the work order showed a tire rotation. I didn't catch this the last time and was charged $30 for a tire rotation. You may want to add this service for free with oil changes as I can get my tires rotated and balanced for free at any America's Tire Co store. If you offer that for free as part of an oil change you may get customers to spend more money on other services. Just a suggestion.
The experience was very quick. We came in knowing what we were looking for and the staff at Winter Chevrolet. The purchasing/financing process was explained thoroughly and we were happy when leaving with dealership.
The service team did an amazing job with their daily follow up on the progress of my truck and made me feel comfortable with the whole process! By far the best experience from all dealerships I have been to.
oil change and everything went just fine I���m OK with that but I���m not OK with is I took it in to have my sensor checked out and they said nothing was wrong with it and it still doing the same thing so I���m not real happy about that I don���t understand why they can���t just change the sensor and end it would work just fine the way it was when I first bought it