Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I dropped my vehicle off the night before the service. My appointment was scheduled for 900am. I was only getting an oil change and wheel rotation completed. I did not hear back from the dealership until 430pm. What is the point of an appointment? This service should not take this long. When I picked up my truck, Larry did not go over anything with me. He did not tell me the condition of my truck, let me know how the service went, or if anything additional was required. Lastly, whoever replaced the service sticker inside of my truck was so lazy they couldn’t even remove the last Winter Chevy service sticker right next to it. I absolutely love my Chevy truck, but I could’ve bought it anywhere. This dealership is terrible and I will taking my truck to another dealership in the future for service.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 452-7907 at your earliest convenience to discuss how we can turn this experience into a positive one.
I spoke with a service advisor that gave me one quote and upon my arrival at the dealership the advisor I spoke with quoted me a higher price. After I told him what I was quoted he changed the price. That is my only complaint. Aside from that little mishap my experience was great. I gave 4 stars because of the mishap.