432 Reviews Found
Confirmed Service Customer
I had my car in service since 3/26/21 with promise for update later that day or the next day. I have never gotten one update, so I popped up Fri. of that week at the end of the day and they told me it was done. While bringing my car to the front he said he got a service light and that the corvette mechanic would look at it Sat. and give me an update. Monday by the end of the day no update, so I tried calling a few times nobody answered. I popped up again to see service open, so I just went around back to see if my car was there, I then talked to a service tech that said he and corvette mechanic would work on it tues. To day is Wednesday two weeks later still no update. If your service dept. was able to take my car in on 3/26/21 10:15am I figured there would be better communication by 4/7/21. Very bad service, very bad experience if I knew this I would have went elsewhere
Omari P.
ANTIOCH

Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Cesar was very helpful. Judy was amazing! Both are very knowledgeable, kind, and courteous.
Carl C.
BRENTWOOD

Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Winter Chevrolet and we hope to see you again.
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Confirmed Sales Customer
After waiting for 18 months from initial deposit (Aug2019) to receive my new 2021 C8 Corvette, it wasn't well cleaned, the staff was unfamiliar with the operation of the car, it has scratches in the paint, and some of the stereo speakers do not work. I'm still familiarizing myself with the car, so I hope I don't find more issues. Also, the financing process through CUDL was painful even though I was already pre-approved at my credit union. To be fair, this was no worse than any other vehicle financing I've been through. Next time I'll get the loan directly with the financial institution and bring a check for the full amount to the dealer. This was what I had planned to do but I thought I was being nice giving the dealer a spiff for arranging the financing.
Todd R.
WALNUT CREEK

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Business Response
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for choosing Winter Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Sales person was very helpful and friendly nice experience
Josue M.
HAYWARD

Business Response
Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The technology tells where problem areas are. Winters is always clear to us, honest, works efficiently and gets the car back to us when promised at reasonable prices.
Kathleen H.
ANTIOCH

Business Response
Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I brought my 2010 Silverado truck in for air bag recall. The morning of the appointment there was no waiting and the representative took my information and said the truck would be ready that afternoon. However, I was disappointed that no one inquiry if I needed a courtesy ride back to my home. However, I was satisfied with the service.
Dennis S.
PITTSBURG

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Confirmed Service Customer
Tom Butler the mechanic and gave us the full details on our Traverse. What an amazing service. Thank you Tom.
James E.
BRENTWOOD

Business Response
Hi, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Have a great day.
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Business Response
Hello, thank you for the review and high star rating! Until the next time we meet, take care!
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Business Response
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had my truck serviced and there were no issues. Daniel was friendly and very professional, he met me outside.
Ernest C.
OAKLEY

Business Response
Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
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Confirmed Sales Customer
Awesome team that facilitated seamless transaction.
Stephanie A.
CONCORD

Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Didn���t fix problem still had to put 180 dollars
Karla G.
ANTIOCH

Business Response
Hi, we regret to hear that you had this experience with us. Please contact us at (925) 526-6071 so we can work with you to make this right. Take care!
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Confirmed Sales Customer
All around excellent experience, everyone was super friendly and accommodating. Thank You to the entire staff, especially Jacob, Sandra, & Mr. Ed. Will see you guys soon! Stay safe & blessings.
Flor G.
PITTSBURG

Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Very good customer service! Helpful and very attentive ! I liked how they help us out as soon as we arrived.
Synettra G.
ANTIOCH

Business Response
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.
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Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I appreciate your Service Manager, Don. He is kind, courteous and professional. However, I do feel, that for it being a brand new car, it shouldn't have had so many issues occur.
Linda M.
ANTIOCH

Business Response
Hi, thanks for your praise and kind comments about Don. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Oil change, tire rotation and fuel filter change.
Charles P.
ANTIOCH

Business Response
We appreciate your positive review about your recent experience with us! Thank you again for choosing Winter Chevrolet and we hope to see you again.