432 Reviews Found
Confirmed Service Customer
My service advisor Homero Andrade was great! I appreciate his honest approach to handling my car issue. This was the best experience I've had at a service appointment!
Lisa C.
ANTIOCH
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! We look forward to your next visit! Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Winter Chevrolet and we hope to see you again.
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Confirmed Sales Customer
After checking other dealerships, we decided to check with Winter Chevrolet. My wife had her mind set on a White Crew Cab, preferably a new one. We spoke with Brian Vargas and he helped us with what we wanted. Best deal around too. I've only had two salesman in 30 years treat us as good as Brian and with no pressure. He also came highly recommended by several friends.
Patrick D.
OAKLEY
Business Response
Hi there, thank you so much for your positive comments about Winter Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
We were helped in a very timely manner and everyone was very nice.
Orland R.
ANTIOCH
Business Response
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Lawrence was professional and helpful answering al other questions I had in regards my purchase
Nayeli A.
MODESTO
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you're ever in need of more help, please let us know!
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Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Winter Chevrolet and we hope to see you again.
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service was performed in a timely manner and professional
Anthony S.
OAKLEY
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We hope you have a great day!
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Confirmed Sales Customer
It was an exhilarating experience. Brian Vargas was wonderful and has helped me tremendously with the new car. Everyone at Winters Chevrolet is nice and helpful.
Denise T.
DISCOVERY BAY
Business Response
Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
Jessica was wonderful to with with. She was very knowledgeable and made it easy for us to make a purchase! Will definitely continue to lease from her.
Daniel C.
SACRAMENTO
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Jessica here at Winter Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
I WAS TOLD ONE HOUR , SO GET HERE EARLY (8am) so we can get you in and out. Arrived on time an left at 1:45 pm....errrrr
Richard H.
LAFAYETTE
Business Response
Hi, we regret to hear that you had this experience with us. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Sales Customer
Our sales guy was Sam, nice, honest guy. The buying process was smooth not too much back and forth. The specific vehicle we wanted was hard to find due to the shortage of cars but Sam was able to secure the truck we needed to fit our needs.
Nicole R.
ANTIOCH
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Well first of all , i showed up a little early 10:35 am to ask about a new bumper for my 2017 Silverado and the advisor looked it up and said they do not make these bumpers NO MORE for your truck, wow that is hilarious......... no more for a 4 year old truck???? ok.....i learned alot !! Second , i got a oil change for 11:00 am and they started on it , and by 11:50 , my advisor came out and said it was done , but it can used a NEW AC filter and a pair of Windshield wipers , i decided on the AC filter only, he said okay, and as i sat there in my chair, looking out the window , looking at my truck, for 20 mins.,no one ever tried to put in the filter to finish the job, so after the wait, i decided to go find out why nobody was doing this simple job to finish, i looked for the advisor and there was no one in any of the offices of the 3 advisors that were there a hour ago, this lady came out and said , they must be at lunch, so i walked to this one guy and asked him who he was , manager he said , told him what i was waiting on, he got up and went in back and got some people motivated to finish this job, God Bless him, a guy went and did it in 5 mins. so i could pay and leave to do my list of duties that have been waiting.......... what have i learned from this, never make a appointment around lunch time and never let them do more than i came for, and especially don't buy another chevy truck if the bumpers are no longer existing after 4 years....... very amazing but truthful.........thanks so much for your time.......Mike .... p.s ...please publish my response.......ha ha...
Michael S.
EL SOBRANTE
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Winter Chevrolet (925) 526-6071
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Business Response
Hi, thank you for the four star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Very professional warranty items a rental should be available at the dealership instead of Enterprise Rental to save time. I had to be at work after dropping it off
Darryl H.
FAIRFIELD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
It was amazing and the guy who helped me when I brung it in was amazing great worker
Kathleen T.
PITTSBURG
Business Response
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!