After checking other dealerships, we decided to check with Winter Chevrolet. My wife had her mind set on a White Crew Cab, preferably a new one. We spoke with Brian Vargas and he helped us with what we wanted. Best deal around too. I've only had two salesman in 30 years treat us as good as Brian and with no pressure. He also came highly recommended by several friends.
Hi there, thank you so much for your positive comments about Winter Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Hi, thank you for your kind review; we are happy to pass along your comments to Jessica here at Winter Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Our sales guy was Sam, nice, honest guy. The buying process was smooth not too much back and forth. The specific vehicle we wanted was hard to find due to the shortage of cars but Sam was able to secure the truck we needed to fit our needs.
Well first of all , i showed up a little early 10:35 am to ask about a new bumper for my 2017 Silverado and the advisor looked it up and said they do not make these bumpers NO MORE for your truck, wow that is hilarious......... no more for a 4 year old truck???? ok.....i learned alot !! Second , i got a oil change for 11:00 am and they started on it , and by 11:50 , my advisor came out and said it was done , but it can used a NEW AC filter and a pair of Windshield wipers , i decided on the AC filter only, he said okay, and as i sat there in my chair, looking out the window , looking at my truck, for 20 mins.,no one ever tried to put in the filter to finish the job, so after the wait, i decided to go find out why nobody was doing this simple job to finish, i looked for the advisor and there was no one in any of the offices of the 3 advisors that were there a hour ago, this lady came out and said , they must be at lunch, so i walked to this one guy and asked him who he was , manager he said , told him what i was waiting on, he got up and went in back and got some people motivated to finish this job, God Bless him, a guy went and did it in 5 mins. so i could pay and leave to do my list of duties that have been waiting.......... what have i learned from this, never make a appointment around lunch time and never let them do more than i came for, and especially don't buy another chevy truck if the bumpers are no longer existing after 4 years....... very amazing but truthful.........thanks so much for your time.......Mike .... p.s ...please publish my response.......ha ha...
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Winter Chevrolet (925) 526-6071
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!