302 Reviews Found

Business Response
Douglas, we really appreciate your feedback! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Winter Chevrolet is my go to place for Sales and Service. Sales Man Brian Vargas has sold me cars for years and is the reason I buy from Winter Chevrolet. Carlos Burgos the sales manager worked with me on the numbers until we came to an agreement. I meet Ben Meza, Finance Manager, by far the best Financial Manager I’ve ever sat down with. Since I have a 2021, 3500 diesel dully and had a 2018 Suburban that I bought both of them from Brian. I have to mention Alex in service. My dully was in for service, recalls and warranty work. Alex was in full contact with me about how things were going ! I even have known Rose Winter from when Winter Chevrolet was on Railroad Ave in Pittsburgh. I highly recommend Winter Chevrolet 🥇
James D.
OAKLEY

Business Response
James, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Slow service. No print out or proof of services on a Chevy bolt EV . Technician left mug on my foot carpets. Didn’t use a paper sheet to cover the floor. Very disrespectful.
Antonio S.
DISCOVERY BAY

Business Response
Antonio, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
We have purchased all of our trucks from Winter Chevrolet and have had them serviced there. Always a good experience and a job well done. Thank you!
Robert P.
PITTSBURG

Business Response
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Scheduled my truck for service via the web, for may 1st. Oil change, brake squeak, 2-recall and wheel liners not fitting right. I was told should be done around 3pm on the 1st. Got a call gonna run late can we keep over night, no. I picked truck up at 5.50pm, the oil was changed and recall for running boards (Software-Firmware update). Nothing else was completed in 9.5 hours. Service ticket says it would be ready at 6pm, someone is playing games... I was told 3pm. Parts come in to do brakes, do last recall and wheel liners not fitting and getting cut up. Bring truck in at 8am on 5/10/2023, I get a call at 3pm that they cannot do any of the work. Now my truck has been at winter chevy for16.5 hours for oil change and software-firmware update. NOT GOOD ENOUGH.
Jeff B.
OAKLEY

Business Response
Jeff, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Roberto, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
I was pleased that Joe our salesman didn’t pressure us at any point . I think that is what helped us make the decision on the purchase of the Blazer .
Clara A.
BRENTWOOD

Business Response
Clara, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Business Response
¡José, apreciamos tu evaluación positiva sobre tu reciente experiencia con nosotros! Gracias nuevamente por elegir Winter Chevrolet y esperamos verte nuevamente.
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Confirmed Sales Customer
This was a new Corvette purchase. Winter Chevrolet went beyond the call of duty to make this buying experience a pleasure. Thank You Winter Chevrolet !
Larry S.
BETHEL ISLAND

Business Response
Larry, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
They charged me for a services that should have been covered by warranty. It took three attempts to fix a problem.
Charles W.
ANTIOCH

Business Response
Charles, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 526-6071 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Overcharged- service provider tried to say I was 450 days out of my warranty when only 100 days.. by correcting his error saved 2500 dollars - had brought my car in previously with unknown issue. Transmission issue wasn’t noticed by service department until warranty was out.. only 60,000 miles on Chevy and already needs new transmission? - when I picked up car - light was on for low tire pressure, wasn’t on when I dropped off car. I went to fill up tire and found a huge screw in it.
Barbara C.
ANTIOCH

Business Response
Barbara, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Service was fast and efficient service advisors was knowledgeable
Freddie M.
PITTSBURG

Business Response
Freddie, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I made an appointment online to chase my oil changed. I arrived 30 minutes prior to my appointment time and was told that the person who was scheduled to do my oil change was off that day. But someone else took it over and got it done in a timely manner. I was very satisfied
Joslyn V.
PITTSBURG

Business Response
Joslyn, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Brian was kind and made us feel comfortable buying our truck.
Brenda D.
OAKLEY

Business Response
Brenda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I came in for a routine oil change, the service center has a confusing layout. You really don't know where to start - all advisor's hang out in their office so you don't know who to go to as everyone "looks" busy. Once you get someone's attention it's somewhat smooth sailing. The work was performed - Although - I really rely on my next service sticker - but I was told their machine was broken and it probably will not be replaced so look at my car display. (Alrighty) Once you pay, which is in another building, you have to find your own car! They park it somewhat in the front of the dealership but it is also alongside the used cars and other customer parking so it is very confusing.
Zina F.
PITTSBURG

Business Response
Zina, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
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Confirmed Sales Customer
Very helpful and knowledgeable about cars and financing.
Chisa E.
BRENTWOOD

Business Response
Chisa, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Ronald, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!