310 Reviews Found
Confirmed Service Customer
My truck was making an infrequent sound / chirping from the front end. I appreciate the level of effort that went into diagnosing, researching with Chevrolet / GM and ultimately repairing the issue. A concern I have not yet reported as I just noticed it is that the center console's removable organizer / tray which I purchased from Chevy at $70 was either removed and not replaced or stolen. What's odd is that the items I stored in the organizer were dumped into the center console. Does your shop happen to have this unit laying around? Regards, Vince
Vincent H.
ANTIOCH

Business Response
Vincent, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
My truck has ongoing issues. The latest it was at Winter for 10 days for repairs under warranty. 10days and I couldn’t get a loaner. Unacceptable to not get a loaner. Also poor communication. If you say you’re going to call with an update then call. It’s that simple. .
James D.
ANTIOCH

Business Response
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
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Confirmed Service Customer
I have been coming to this dealership for a few years now, ever since I bought my car from there and everyone has always been very nice and very professional. They all seem very knowledgeable about the jobs they preform.
Joslyn V.
PITTSBURG

Business Response
Joslyn, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
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Business Response
Ricardo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Excellent work, truck was ready on time, quick turn around.
Paul F.
OAKLEY

Business Response
Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
We really appreciated how the dealer was willing to work with us to negotiate the interest rate for our vehicle payments
Alberto P.
BAY POINT

Business Response
Alberto, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Robert was very friendly and helpful throughout the whole process. Thanks for helping me get the truck that I was looking for.
Bertito P.
PITTSBURG

Business Response
We're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
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Confirmed Sales Customer
Friendly, helpful people. Willing to negotiate.
Katie H.
SACRAMENTO

Business Response
Katie, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Everything was very smooth. Everyone worked together and came to agreements without to much haggleing. Kindness and professionalism was top quality.
Jeffrey H.
CONCORD

Business Response
Jeffrey, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Christy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Got right in, called with update, completed in a timely manner
James D.
OAKLEY

Business Response
James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Derrick, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Micheal, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Winter Chevrolet and we hope to see you again.
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Confirmed Service Customer
Albert was one of the best salesmen I have ever worked with! The whole team worked hard to get me in to the vehicle I wanted. Thank you all
Jeffery B.
OAKLEY

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Unfortunately it was a bad experience this time around. We got a number to call/text about our car and let’s just say I texted both numbers twice and still no response. my husband was waiting there the whole time. Saw the car was done and in front and never got told it was done or not confirmation it was done by Chevy. Never got a call or text saying my car was ready. My husband said it was up front and ready for about 30 minutes to then I had to call Chevy and say can I get the keys to the car so he can leave. Why have a number to contact when they don’t reply back and leave the phone on the desk
Kimi P.
OAKLEY

Business Response
Kimi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Confirmed Sales Customer
The sales person was very knowledgeable and there was no pressor to buy.
Dennis O.
ANTIOCH

Business Response
Dennis, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Service Customer
I had an appointment for oil change, left me car in the overnights drop box, I did not hear anything regarding my car so I called them about noon, I spoke to Ceasar, he said the did not check the drop box but they have my keys now and will get on it, I came over to dealership sometime after 3:00 pm and my vehicle still sitting in same spot I left it the previous evening, I found ceasar avd he says they will start working on my car at that time. Very unacceptable service, kindly put. The service manager got involved and took care of my vehicle without a fee, which I do appreciate, but the ball was dropped on this occasion.
Leon P.
PITTSBURG

Business Response
Leon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
I had the opportunity to work with Donald. I found him to be professional, efficient, kind, and accommodating. I also have the opportunity to talk with other people they were waiting for their cars. What a wonderful experience the staff was amazing. Thank you so much.
Pamela R.
ANTIOCH

Business Response
Pamela, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!