281 Reviews Found
Business Response
Christopher, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Carlos was a great help in getting me into the Chevy Bolt EUV that I wanted. Thanks Carlos!
Thanh T.
RICHMOND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Neil, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Brian working with Lenders to help find the best loan for us
Edward D.
ANTIOCH
Business Response
Edward, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
i was able to get a service appointment the same day and waited while they completed lube and oil change.
Marilyn P.
PITTSBURG
Business Response
Marilyn, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Lack of interest, to my needs. There was no need to keep my truck overnight.
Andrew D.
OAKLEY
Business Response
Andrew, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
The service was handled quickly, the service consultant (Luke) communicated with me regularly about the progress.
Michael E.
BETHEL ISLAND
Business Response
Michael, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Brian was great ! Professional and caring. Made the process easy
Kati A.
CONCORD
Business Response
Kati, thanks for highlighting some of our staff who helped make this such a great experience! We're happy to hear you had such a positive experience with our team! We hope to see you soon!
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Business Response
Paul, thank you so much for your positive comments about Winter Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Paul, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Serviceman was courteous and knowledgeable. Our vehicle was ready in record time. Thank you Chevrolet.
Roselma S.
BRENTWOOD
Business Response
Roselma, we're glad to hear you found our staff was so knowledgeable and helpful! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Well, I drop off the truck on a Wednesday because the OnStar wasn’t working and then they call me. They said they were going to take care of that on Friday so I called back on Friday. Nobody told me anything and his name is Luke and he was off on Friday and Saturday And I was without a car for work since Wednesday that’s like four days and I got called back on Monday saying that the part that I was supposed to get the chipper to somewhere else so I was with no car and I’ll truck fix they didn’t tell me anything the American solution sorry that happens That’s what they told me and now they’re supposed to call me when the park arrives in the dealership I’ve been paying the OnStar for three months and no OnStar on it because you guys don’t have to park that’s why I’m kind of disappointed the problem is it not communication and I wasn’t having my truck for old those days because Mr. Luke Shannon call me and tell me that it’s gonna be off Friday and Saturday which I could’ve got a rental car so that’s why I’m pretty upset
Francisco O.
BAY POINT
Business Response
Francisco, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (925) 526-6071 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Sales Customer
Friendly salesman. Ben on financing was excellent
Michael S.
OROVILLE
Business Response
Michael, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Great experience. Brake issues resolved. Very positive experience.
Brian O.
BRENTWOOD
Business Response
Brian, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I left feeling unheard, like I made up the issues I brought my new vehicle in for. I’ve had this vehicle less than 6 months and should have no problems, but it has. I left the manager a voice mail last month and he still has returned my call. I wish I had purchased a vehicle elsewhere. I definitely don’t feel like a valued customer.
Lashenique B.
ANTIOCH
Business Response
Lashenique, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Sales Customer
Albert was great. Very patient, explaining as much as he could ,helped me set up my apps.
Lynda C.
OAKLEY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
The long wait was well worth it.The staff was excellent and totally professional. I will buy more cars here in the future. Shout out to Robert, Carlos and Ed.
James A.
PITTSBURG
Business Response
James, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Morris, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Herculano, we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (925) 526-6071 at your earliest convenience and we will do our best to resolve this with you.