Don Majafo Jr was very helpful and kept me in the loop with info on my repairs. Coni Soares was able to get me scheduled quickly as I initially got some resistance. Overall very happy with service I received.
Brought my car in for service engine light the service rep was very nice listen to what I had to say and took car of me set me up with a loaner car and let me know every step of the way with repair to my car I would recommend this dealership to my family and friends I think my service adviser was don he deserves a big raise and all of the staff will most definitely come back thank you
Linda is an amazing(and I mean AMAZING) person. She made one of the hardest decision I've had to make very painless and easy. I would've never imagined how satisfied I was leaving with my brand new truck. I will definitely drive over an hour again for my next truck. And all my referrals will be for her.
My car was dropped off on a Wednesday and I didn't get it back until 6 days later. I also was charged for 3 different test drives to find the problem I explained to the technician Larry. There is no way I would have allowed my car to be driven that many times if I knew there was gonna be a charge for each drive. They could t find the problem but I still got charged.
This is my second lease with Linda Grohman. She provides the best service and makes the process so easy and comfortable. I highly recommend her to my friends and colleagues. I love my new 2017 Volt. I would compare it to any MBZ I have owned. It is smooth, comfortable and luxurious!
I went in believing I had an appointment. I wasn't really given an explanation as to how that happened, but they did their best to accommodate me. Service took 4 days instead on 1 because of back ordered parts, which I knew would be the case at least for that particular part so had an appointment set up and was assured by parts dept. once in the service would only take 1 day. Again, once I went in and they couldn't find me in the system (they found records of the call and a log of searching for the part and a price quote). They did everything to try and make it right. I would recommend them, but now I know who I need to talk to to make sure things get done. Carol I'm service.
Took almost a week to for 1 volt part to come in, had to call several times, but nobody could track the part. Every day was told part will be in. I ended up taking a full day off work and a half day to arrange pick ups. At the end I called the staff to tell them my wife was picking up my car and they tried charging her $340! She called me and I had to tell her it was covered under warranty.