Our Reviews
Hilario E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
good
3/21/2025
Hilario, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PITTSBURG, CA
Angel M|2024 Chevrolet Blazer EV
Confirmed Sales Customer
3/20/2025
Excellent service, Melinda was very helpful and professional. I love how they help me get the car I wanted with no pressure to buy any extra services. I will definitely shop here again.
MELINDA SANCHEZ
3/21/2025
Angel, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
STOCKTON, CA
Christopher N|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/22/2025
Excellent service
3/24/2025
Christopher, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Michael W|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/24/2025
Brian Vargas made the buying process very easy and simple
BRIAN VARGAS
3/25/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAYTON, CA
Rosalie C|2018 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Great service!
3/27/2025
Rosalie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Jennifer S|2022 Chevrolet Bolt EV
Confirmed Service Customer
3/27/2025
The communication was horrible. Bob is amazing. The person that was supposed to communicate with me was not very good at all once they figured out what was wrong with my vehicle ordered the parts. It took extremely long. I understand that, but when it came down to the final days, everything was installed, they still needed to order more parts and a battery that should last at least three years didn’t even make it to three years My experience was horrible and I don’t think I would buy another vehicle from this Chevy dealership
4/1/2025
Jennifer, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (925) 526-6071 so we can understand your situation better in order to try and turn your experience around. Thank you, Winter Chevrolet
ANTIOCH, CA
Steven S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/28/2025
We received excellent service from all staff members from all departments that we interacted with. All service, sales and finance staff we great. We felt comfortable, appreciated, heard and respected. The buying experience was thorough. The salesperson Albert was trustworthy, knowledgeable and friendly. Mike in finance was terrific as well. He was willing to listen to us and work with our concerns and needs. He helped to put together the right extended warranty for our needs. We had a wonderful overall experience.
ALBERT MARTINEZ CRUZ
3/31/2025
Steven, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ANTIOCH, CA
Iva G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/24/2025
Friendly staff.
ALBERT MARTINEZ CRUZ
3/25/2025
Iva, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
FAIRFIELD, CA
James E|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/26/2025
Tom the shop Forman is full of knowledge. Thank you so much for all your help.
3/27/2025
James, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
BRENTWOOD, CA
Gabriela P|2024 Chevrolet Trax
Confirmed Sales Customer
3/27/2025
Very nice, no unnecessary pressure or sales tactics.
FERNANDO ALMANZA
3/28/2025
Gabriela, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ANTIOCH, CA
Lester L|2016 Chevrolet Corvette
Confirmed Service Customer
4/7/2025
Very efficient and caring about concern of car.
4/9/2025
Lester, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
PITTSBURG, CA
Luis G|2023 GMC SIERRA 1500
Confirmed Service Customer
4/8/2025
Great customer service
4/9/2025
Luis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PITTSBURG, CA
Kia C|2015 Chevrolet Impala
Confirmed Service Customer
4/9/2025
Eric, was absolutely amazing explained everything to us. In detail! Very professional!
4/10/2025
Kia, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Robert M|2016 Chevrolet Volt
Confirmed Service Customer
4/11/2025
Top notch and professional. Absolutely might go to dealer. Shout out to Luke
4/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
BRENTWOOD, CA
Christopher N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/18/2025
Great Experience, my 2nd vehicle from them
ALBERT MARTINEZ CRUZ
4/20/2025
Christopher, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Jared W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/21/2025
I mean everything was ok. I just think 4 hours for an oil change is pretty insane and of course the air conditioning didn’t seem to be on or maybe work I don’t know. It was actually cooler outside and it was like 74 degrees
4/26/2025
Jared, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
WALNUT CREEK, CA
Edward D|2023 Chevrolet Equinox
Confirmed Service Customer
3/29/2025
Was checked in right away, no appointment but they were able to get me serviced same day and great communication
3/31/2025
Edward, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ANTIOCH, CA
Thomas P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/1/2025
very good service and communication.
4/2/2025
Thomas, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
ANTIOCH, CA
Erla Rosa B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/8/2025
Fernando was professional, personable and didn't give up until he found the right vehicle.
FERNANDO ALMANZA
4/9/2025
Erla, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MORAGA, CA
Matthew V|2019 Chevrolet Traverse
Confirmed Service Customer
4/14/2025
Fantastic customer service! Mechanics did a wonderful job on our Chevy Traverse runs even better than when we first bought it. The whole experience was a 10 out of 10! Thank You
4/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet - Service and we hope to see you again soon!
OAKLEY, CA
Omar S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/21/2025
Jessica help me to get mi new and mi first new car 0 miles I happy thanks Chevrolet
JESSICA VICENTE
4/22/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Taylor F|2025 Chevrolet Tahoe
Confirmed Service Customer
4/22/2025
Easy to work with and great customer service from start to finish
4/23/2025
Taylor, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
REDWOOD CITY, CA
Susan S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/28/2025
Brian was amazing and worked with us.
BRIAN VARGAS
4/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, CA
Roy F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/28/2025
Excellent Experience
4/29/2025
Roy, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
CLAYTON, CA
Katrina C|2025 Chevrolet Equinox
Confirmed Sales Customer
4/30/2025
Our salesman was amazing! He took the time to show us all the bells and whistles on the car, went over payment options and delivered great service.
POURIA NAVAYAZDAN
5/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CONCORD, CA
Eric K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Bought The Vehicle in 2020 a recall came out 30 days prior to Purchase. I find out about it a few days prior to Fixing the issue being it deals with the Transmission ... Shifting Correctly... Recalls of that Nature are Important. My thoughts are if a Vehicle has a Recall and is in Inventory. Why not have it Serviced prior to Selling it 🤔 Why sell Me the Consumer a Potentially Defective Automobile. So I find out its a Software Issue the recall was about not Mechanical but the Dealership says hey your out of Warranty and the fixing 🤔 Bill is my the Customers Responsibility. When I had bought it unbeknownst the recall was even there prior to my Purchase. So in Fairness if a Car is still Brand New on a Dealers Lot Recalls are issued there's no Legal Obligation to service that Vehicle for all Recalls prior to Selling to the Public and Private Sectors? And I was Charged. Lil over 2 hundred Dollars. Not a Good look for Chevrolet I'm very disappointed I've Purchased 2 Trucks from Winters this same model Truck almost 70 Grand ... same Truck this Year 58 thousand another slap in the Face. POTENTIAL BUYERS THINK ABOUT HOW THEY ARE DEALT WITH AND CAN IMPACT WHO THEY ARE WILLING TO CONTINUE TO ENGAGE IN FUTURE BUSINESS ENDEAVORS. ESPECIALLY WHEN IT COMES TO PRODUCTS BEING SOLD FROM THAT COMPANY HOLDING A CUSTOMERS CONFIDENCE. THEN IF SAID PRODUCT IS DEFECTIVE THAT COMPANIES RESPONSE TO CORRECT IT. THAT DID NOT HAPPEN IN THIS CASE NOT AT A 4% INTEREST AND A ALMOST 9 HUNDRED DOLLAR NOTE. THANK YOU FOR ALLOWING ME TO EXPRESS MYSELF. Have a Good 👍 Day.
5/1/2025
We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (925) 526-6071 so we can work towards a resolution.
ANTIOCH, CA
Jaime N|2022 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
Always, professional, courteous, never a problem with the service. The car is always delivered on time (if not sooner), and with no issues.
4/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ANTIOCH, CA
Shannon H|2014 Chevrolet Camaro
Confirmed Service Customer
4/28/2025
Lack of communication
5/3/2025
Shannon, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (925) 526-6071. We look forward to hearing from you.
PITTSBURG, CA
David P|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/1/2025
was the cars first service they had me in and out in less then one hour while they were doing the service and found a damaged tire i want to thank Eric and his team for the great service
5/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
ANTIOCH, CA
Andre M|2016 Buick Regal
Confirmed Service Customer
5/13/2025
I had a great experience with five star service.
5/14/2025
Andre, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PITTSBURG, CA
Brandy S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/1/2025
They have great customer service
JOSEPH SADLER
5/2/2025
Brandy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ANTIOCH, CA
Jose F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/9/2025
It took a week to get a call with the diagnostic results and 1 more week to get the truck fixed. Unacceptable
5/12/2025
We truly appreciate your honest feedback. Here at Winter Chevrolet - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (925) 526-6327 to discuss ways we can better serve you in the future.
OAKLEY, CA
Daniel C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Check-in clerk, processing was very through and professional.
5/12/2025
Thanks Daniel! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
DISCOVERY BAY, CA
Ana C|2022 Chevrolet Tahoe
Confirmed Service Customer
5/14/2025
Buen travajo y buena servicio al cliente
5/15/2025
Ana, ¡nos alegra mucho haberte brindado una experiencia positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un día estupendo!
PITTSBURG, CA
Mark L|2022 GMC Yukon
Confirmed Service Customer
5/15/2025
I have used the service department this year and last for extensive work and light work. Everyone who I have met at the dealership has been courteous and professional. I have to add that Rolando and his team especially Dennis are fantastic to work with.
5/16/2025
Mark, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BRENTWOOD, CA
Michelle B|2019 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Very professional and my car was serviced and returned in a surprisingly short amount of time. I was explained of the new maintenance things that are upcoming that I need to have done with the car a decent quote on tires.
5/16/2025
Michelle, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Winter Chevrolet and we hope to see you again.
ANTIOCH, CA
James W|2024 Chevrolet Corvette
Confirmed Service Customer
5/21/2025
You guys have always taken good care of me and I appreciate it.
5/22/2025
James, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONCORD, CA
Gregory F|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/21/2025
Was very good
LAWRENCE WHITE
5/22/2025
Gregory, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
KAIBETO, AZ
Justin J|2024 Chevrolet Colorado
Confirmed Service Customer
5/25/2025
Great job Dennis
5/26/2025
Justin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VICTOR, CA
Michael F|2021 Chevrolet Tahoe
Confirmed Service Customer
5/13/2025
I had my 2021 Chevy Tahoe towed in to Winter Chevrolet on April 22, 2025. I met with Eric Laviolette -Service Advisor, and he wrote up RO # 399267. (Eric has been my advisor for over one year now, and he is excellent, honest, helpful, and very professional!!). On April 21, 2025, I was driving the vehicle on the freeway and the check engine light came on and the vehicle's speed dropped automatically from 65 mph to about 54 mph as top speed. I drove about ten miles total after the lights came on, and I arrived home safely. I parked the vehicle on the street and it sat for about an hour. When I started it up, there were four (4) warning lights on, and the digital display on the dash had seven (7) rotating warning displays that kept "recirculating" on the digital display screen. I called Eric and discussed the situation, and I explained that the brakes weren't working correctly, nor was the power steering, etc... Thus, it was agreed that I would have the vehicle towed in to Winter Chevrolet the following day (4/22/2025). When the AAA Tow Truck Driver dropped off the vehicle, I met with Eric. Eric said that their technician that specialized in electronic / electrical / on-board computer, etc... would look into the situation the following morning, or as soon as possible. On 4/23/2025, the technician plugged in the electronic analysis test device, and Eric called me after he spoke with the technician, and Eric asked me if "the brake petal was hard, or if the pedal felt normal, and the car was hard to stop"? I said the brake petal was soft, and nearly ineffective during the time I started the vehicle back up at home, and all of the warning statements were appearing and rolling over on the small display screen on my dashboard area. Just before 5:00PM on April 23rd, Eric texted me and said the technician was "close to a diagnosis, and should have some info for me on April 24th". Then, the technician got busy with other work, and there was not update from him until I got a hold of Eric on the morning of Monday, April 28th. (Eric was off duty on Friday, & Saturday, and he returned on Monday. No one at Winter's Service Dept. contacted me during Eric's time off.) Eric said the "technician doesn't have an answer yet". I asked Eric to talk with the service manager and ask when the technician will be able to focus on diagnosing the situation with my vehicle. Eric apologized for the delays, and hoped that my vehicle would get looked into on Tuesday, April 28th? Finally on the mid afternoon of April 28th, I lost patience with the situation at Winter Chevrolet, and had my 2021 Chevy Tahoe picked up at Winter by a AAA Tow Truck, and driven to Concord, Chevrolet. I am taking the time to write up this experience because I was very disappointed with the fact that my vehicle was in control of the service dept. at Winter from 4/22 through 4/28, and it did not seem to be a priority. It is my belief that Eric did his best to communicate with me about the status of the proposed trouble-shooting by their technician, but it seemed that the tech had other priorities..... It would have been appreciated if the service manager would have let me know by telephone, or via a text message, and let me know sooner that my vehicle was not going to be professionally looked into in what a reasonable person would consider to be a timely manner. Then, I would have been able to decide whether to have my vehicle looked at somewhere else. But, I am not angry or bitterly disappointed at anyone at Winter Chevrolet's Service Dept. Hopefully, my situation was a fluke, and the timing was unfortunate at Winter. I will continue to trust Winter's Service Dept., and will continue to highly recommend Eric Laviolette as a service advisor that can be counted on and trusted as an excellent communicator. I will be back for the next recommended service required for my 2021 Chevy Tahoe. This is the first problem that I have experienced with the vehicle, or with the Winter Service Dept. -- since I purchased the vehicle used from Winter Chevrolet -- over two years ago. Thank you for doing your best to be my service dept. of choice here in Pittsburg, California. Sincerely, Michael C. Foster (925) 360-9997 (mobile phone)
5/18/2025
Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (925) 526-6071.
PITTSBURG, CA
Cody M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/17/2025
Linda and Melinda helped set up everything, got paperwork started before I arrived to make the process smooth and worked hard to find the exact vehicle I wanted. Was a great car buying experience.
MELINDA SANCHEZ
5/19/2025
Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PLEASANTON, CA
Sarah A|2025 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
I was completely impressed with Pouria Navayazdan and the Winter Chevrolet team's professionalism and customer service. We love our new Chevy Equinox!
POURIA NAVAYAZDAN
6/3/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Johnnie N|2024 Chevrolet Colorado
Confirmed Service Customer
6/2/2025
Excellent service.
6/4/2025
Johnnie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Anthony V|2018 Chevrolet Trax
Confirmed Service Customer
6/2/2025
The representative (Eric) was rude and not very knowledgeable. He kept telling me that my car would be “ready tomorrow” for three days. I don’t believe had I been a man, he would have treated me the way he did. (this is Anthony’s wife that took the car for service)
6/4/2025
We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (925) 526-6071 so we can make your experience a positive one.
PITTSBURG, CA
Tara C|2020 Chevrolet Malibu
Confirmed Service Customer
6/11/2025
Fast and friendly
6/12/2025
Tara, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OAKLEY, CA
Linda M|2021 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
We were misinformed about no cost, but under the extended warranty, we had a deductible to pay.
6/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
ANTIOCH, CA
Christi R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
6/14/2025
It was a good experience.
6/16/2025
Christi, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet - Service and we hope to see you again soon!
BRENTWOOD, CA
Joslyn V|2019 Chevrolet Malibu
Confirmed Service Customer
5/26/2025
I arrived at 10:50am for a 11:00am appointment, but my car sat there for 45 minutes before they came out and got it, and that was only because I went and brought it to their attention. Usually they are pretty much on time.
5/26/2025
Joslyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Cheyenne C|2024 Chevrolet Malibu
Confirmed Service Customer
5/28/2025
Poor customer service
5/29/2025
It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
ANTIOCH, CA
Reuben R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/28/2025
Eric was my service advisor and did an excellent job of informing me of services that were needed and assuring they would be done in a timely manner. Thank you!!
5/29/2025
Reuben, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
ANTIOCH, CA
James D|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/2/2025
Daniel took me right in at 7:15am. By noon he called to pick up. Oil change, fuel filter change and a recall. Easy peasy
6/3/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ANTIOCH, CA
Marta V|2025 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Excellent service
6/3/2025
Marta, we are very happy to have provided you with such a positive experience! We hope to see you soon!
SAN FRANCISCO, CA
Denise T|2022 Chevrolet Camaro
Confirmed Service Customer
6/2/2025
Your employees are always professional and helpful. Especially Brian Vargas. He always helps me with anything I need.
6/5/2025
Denise, i's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DISCOVERY BAY, CA
Gregory F|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/2/2025
Was fast and easy to purchase
6/4/2025
Gregory, it is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
KAIBETO, AZ
Cary E|2022 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
On Time
6/25/2025
Cary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
OAKLEY, CA
Ken J|2020 Chevrolet Trax
Confirmed Service Customer
6/30/2025
Eric in the service department was great! He explained the whole process
7/1/2025
Ken, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
BRENTWOOD, CA
Thomas K|2022 GMC 1500 Sierra
Confirmed Service Customer
6/16/2025
I had a wonderful experience at your dealership. Eric, who is my service advisor was extremely professional. Bert Galileos also helped me and he was wonderful and extremely professional. I will definitely bring my truck back there again for servicing.
6/17/2025
Thomas, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVERMORE, CA
Tim E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
I wish you would treat your loyal customers with a little more appreciation. I really don't understand why you can't give me a ride back to my house in Martinez it say it is 15 miles door to door all freeway Your service Dept. is great except I have to hang around because I have no ride home. Thanks Help me out!!
6/18/2025
Tim, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
MARTINEZ, CA
Dennis R|2024 Chevrolet Equinox EV
Confirmed Service Customer
6/23/2025
Warranty work on 2024 Equinox EV done on time when failed OnStar module became available.
6/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENSINGTON, CA
Keith G|2019 Chevrolet Traverse
Confirmed Service Customer
7/3/2025
Fast and excellent service
7/6/2025
Keith, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Michael N|2022 Chevrolet Bolt EV
Confirmed Service Customer
7/9/2025
Luke has been so helpful and keep me up to date with any repairs needed.
7/11/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
OAKLEY, CA
David C|2013 Chevrolet Cruze
Confirmed Service Customer
7/14/2025
Luke in service has always been spot on with the service of my vehicles. I appreciate the fact that he always keeps me informed on the status of my vehicles. Pleasure to work with and look forward to future service visits.
7/15/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
OAKLEY, CA
Celina P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/14/2025
it was ok at beginig was great but the guy that helped us last didnot explain anything to us he was in a herry to leave
LAWRENCE WHITE
7/19/2025
Celina, we appreciate you taking the time to leave us this feedback. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
ANTIOCH, CA
James D|2023 Chevrolet Tahoe
Confirmed Service Customer
7/10/2025
Made the appointment from my Chevrolet apt. Brought it in, shuttle took my home and did return to pick me up to take me back to my Tahoe. Don in service is my go to adviser. Always explains, gets the work down. The cashier, I do not remember her name, but this time and last time, she is and was so polite. Always a pleasure to see my go to salesman, Brian Vargus. The thing I can say is Winter is a class act. I have been there customers for over 40 years.
7/13/2025
James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
OAKLEY, CA
Laurie B|2013 Chevrolet Cruze
Confirmed Service Customer
7/11/2025
My car was overheating and was towed to the dealership. They ran diagnostics and determined that the thermostat and water pump had to be replaced. I was also told the fan belt had to be replaced because some coolant splashed on it. I asked if the coolant couldn't just be wiped off. I was told No, because it can be corrosive. The diagnostics cost $250.00, but they wanted $1, 680 to replace two parts. I declined and had the car towed back home. I paid $90 for the thermostat from an auto part store and $60 labor for my daughter and friend to install it. We added some coolant and voila! That appears to be all it needed. I haven't had a problem since. That saved me over $1,400. The dealership charges way too much!
7/14/2025
Laurie, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
OAKLEY, CA
Naresh P|2012 Chevrolet Camaro
Confirmed Service Customer
7/14/2025
Great service from the service rep Dennis. He reviewed my service options with me and helped me get the best deal possible for my service by recommending I use my GM rewards points and coupons.
7/15/2025
Naresh, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WALNUT CREEK, CA
Marie G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/16/2025
I had very specfic needs for a new truck. They went above and beyond to find the truck i needed. All this while I was stranded in Oregon after my old truck died while traveling with my horse. I had limited cell/text service but Albert kept me informed and was very responsive. He had my new truck when I got home. A happy ending to a very stressful situation. Thank you to Albert, Brian and the whole crew!
ALBERT MARTINEZ CRUZ
7/17/2025
Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
EL SOBRANTE, CA
Jaleah D|2020 Chevrolet Malibu
Confirmed Service Customer
7/21/2025
Had the car for 4 months still the same problem
7/22/2025
Jaleah, we regret to hear that your experience with us was not a more positive one. Please contact us at (925) 526-6327 when you have an opportunity, and we will be more than happy to try and turn your experience around.
TRACY, CA
Richard A|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/14/2025
An Unforgettable Experience with Steve Hopkins: What an exceptionally awesome experience I had at your dealership. For the few hours I was there, I felt like royalty. I was genuinely valued and cared for. While several team members contributed to that, one individual truly left a lasting mark: Steve Hopkins. In my 60 years on this planet, I have never met anyone quite like Steve. He was born to make people feel special. His kindness, humility, and natural ability to connect with others are unmatched. Even though Steve was not the one who sold me the car — that was Clarence, after a handoff due to the need for Spanish translation — it was Steve’s presence and energy that defined my entire experience. He made such a strong impression on me that I will refer everyone I know to him, whether they are looking to buy a car or not. That is how impactful he is. Winter Chevrolet is incredibly lucky to have him. In a draft of kindness, selflessness, humility, and service, Steve Hopkins is a first round pick. What a guy.
STEVEN HOPKINS
7/15/2025
Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
ANTIOCH, CA
Natividad P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/14/2025
Brian was extremely helpful. Great energy. And very knowledgeable
BRIAN VARGAS
7/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Jacque L|2025 Chevrolet Trax
Confirmed Sales Customer
7/15/2025
The salesperson was very tentative to my needs and wants.
BRIAN VARGAS
7/16/2025
Jacque, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! We sincerely value your business and look forward to your next visit!
CONCORD, CA
Joseph D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/18/2025
Eric was great and to the point in getting me helped. 10/10
7/21/2025
We're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Thank you, and have a fantastic day!
ANTIOCH, CA
Vincent R|2025 Chevrolet Blazer
Confirmed Service Customer
7/21/2025
Quick courteous service Friendly staff helped
7/22/2025
Vincent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRENTWOOD, CA
Homan K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/25/2025
Five Stars for Pouria – A Truly Exceptional Car Buying Experience! I recently purchased a Chevy Equinox EV 2025, and I couldn’t have asked for a better experience thanks to Pouria. From the moment I walked into the dealership, he was welcoming, knowledgeable, and genuinely helpful. No pressure, no sales tactics — just honest advice and clear answers to all my questions. Pouria made the whole process smooth, stress-free, and even enjoyable. If you’re looking for someone who truly cares and knows what they’re doing, ask for Pouria. Highly recommended!
POURIA NAVAYAZDAN
7/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
ROSEVILLE, CA
Miguel C|2018 Chevrolet Traverse
Confirmed Service Customer
7/24/2025
Second attempt to fix a/c, dropped it off 8 am Tuesday and wasn’t ready for pick up until Saturday 12pm. Black fingerprints on headliner in rear. Advisors were friendly and responsive, but seems Winter Chevy is always short on mechanic help.
7/29/2025
Miguel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
DISCOVERY BAY, CA
Francisco F|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Came in for my air conditioner and my windshield wiper fluid troubleshoot. Paid for the oil change, ac condenser replacement and repair for the wiper fluid release. AC seats do not work, the wiper fluid still does not work (which i found the issue to and disappointed how much I was charged for something that could have been so easily repaired. Truck also runs rough since oil change. Will not be a returning customer. I usually do all of my maintenance and decided to let Chevy themselves resolve the issues since I haven't had time which now I am regretting. Besides that, the staff members are very friendly and welcoming.
8/2/2025
Francisco, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
OAKLEY, CA
Shelby T|2017 GMC Terrain
Confirmed Service Customer
7/28/2025
Eric was great.
7/28/2025
Shelby, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
OAKLEY, CA
Sorina D|2026 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Melvin Thomas made my car buying experience wonderful he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for, answered all my questions honestly, and never made me feel pressured. What stood out the most was his patience and transparency throughout the entire process. Melvin made sure I felt comfortable and confident in my decision. Even after the sale, Melvin “NewCarMel”followed up to ensure everything was going smoothly and that I was happy with my new car.
MELVIN THOMAS
8/6/2025
Sorina, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ANTIOCH, CA
Ron N|2018 Chevrolet Colorado
Confirmed Service Customer
8/9/2025
Overall, Luke was very informative and worked well with me. He was patient while we tried to figure out other options. The only disappointment was that as I was waiting for the car to be finished there was an aggressive salesperson that actually told me the 2022 vehicle that I purchased new from another manufacturer was not a good car. I find that to be an offensive statement as he was basically saying that my decision making is flawed...
8/12/2025
Ron, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (925) 526-6071 so we can assist you further.
ANTIOCH, CA
Melina H|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/10/2025
People are friendly but from what I understand the system seems a bit broken I had an appt on Saturday at 9 am for just a tire rotation that I was told would be about 45 mins but when I arrived a little before 9am I was told the wait would be at least 2 hours due to how the scheduling allows people to over book. Which to me was a bot frustrating as I booked my appt with plenty of time. Then on Tuesday my appt for the recalls I dropped of my car Monday night. But when I picked up my car I was told that my car does need the part but that it is still not available. I asked if I would be notified when the part was available but was told that I need to call in or text and ask if the part came. I found this to be really a bad way to handle this especially when I was urged to bring the car on rite away to find out if it was part of the recall. I would have thought I would be notified when the part become available. It is very inconvenient that I will have to be calling every few weeks to try to find out if the part is available.
8/16/2025
Melina, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
ANTIOCH, CA
Juan C|2024 Chevrolet Colorado
Confirmed Service Customer
8/11/2025
This is the second time I've brought my brand new 2024 Chevy Colorado Trail Boss to the dealership for warranty work, and it's also the second time it's left with new damage. This recurring issue is incredibly frustrating and has completely eroded my trust in this service department. The first incident happened when the truck had less than 500 miles on it. After some simple warranty work, I found a noticeable **door ding** on my brand-new vehicle. It was disappointing to see my truck damaged so early on, but I had it fixed and hoped it was a one-off mistake. Now, at 8,000 miles, I'm dealing with an even worse situation. My truck was in for a Technical Service Bulletin (TSB) roof repair, but the job was clearly done without care. The roof is now visibly damaged with **bumps and distortions**, which appear to be from improperly installed rivets or a drill that wasn't used with a drill stop. This sloppy work has ruined the smooth finish of my roof. To make matters worse, I discovered **new door dings** on the passenger side door. As if that wasn't enough, the door pillar was also covered in some sort of **black grease or substance**, a clear sign of carelessness. It's one thing to make a mistake once, but for the same service department to damage my vehicle on two separate occasions is unacceptable. The lack of attention to detail and professional care is astonishing. I'm left with a new truck that looks like it's been through a lot more than just 8,000 miles, and the inconvenience of having to get these new issues addressed.
8/17/2025
Juan, we regret to hear that your experience with us was not a more positive one. Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
ANTIOCH, CA
Paul A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/26/2025
Routine service
7/27/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Robert P|2016 Chevrolet Equinox
Confirmed Service Customer
7/30/2025
Working with Luke went smoothly. He was professional and knowledgeable. My car is back to running well which I really appreciate. Thank you Winter Chevrolet!
8/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PITTSBURG, CA
Gail B|2025 Chevrolet Trax
Confirmed Sales Customer
8/3/2025
Milinda assisted me, very professional, and listened to my concerns.
MELINDA SANCHEZ
8/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WALNUT CREEK, CA
Christopher F|2020 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Friendly, knowledgeable, and prompt service.
8/15/2025
Christopher, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Randolph L|2011 Chevrolet Silverado
Confirmed Service Customer
8/13/2025
It was great. Dropped off my truck at a time that worked for me and they gave me a ride back home. They completed the work quickly and I picked it up after work.
8/15/2025
Randolph, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
James D|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/18/2025
Had an issue on a road trip that couldn’t be taken care of in a day so had to wait til we got home. Daniel took good care of us as always. Get rid of the salesman that sits in a chair by service and bothers everyone. Even the service guy doesn’t like it.
8/19/2025
James, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Luke B|2019 Chevrolet Blazer
Confirmed Service Customer
8/20/2025
Fast and timely service. Happy eoth the work
8/21/2025
Luke, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Alexsaundra C|2019 Chevrolet Tahoe
Confirmed Service Customer
8/20/2025
Had a 75k service on 2019 Tahoe
8/21/2025
Alexsaundra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Elsa G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
Amazing experience
POURIA NAVAYAZDAN
8/17/2025
Thank you so much for your positive comments about Winter Chevrolet! We look forward to your next visit! Take care!
ANTIOCH, CA
Dennis M|2021 Chevrolet Tahoe
Confirmed Service Customer
9/1/2025
It took a long time before I requested a loaner vehicle. My tires were still not rotated per my request.
9/2/2025
Dennis, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (925) 526-6327 so we can work with you to make this right.
BRENTWOOD, CA
Lisa S|2020 Chevrolet Trax
Confirmed Service Customer
9/2/2025
Had my car for over 2 days after scheduling an appointment. Check engine light was on and was told it was due to gas and they reset it. Paid my service fee and a week later my battery died but it wasn’t even tested during the diagnostic during the whole time it was there.
9/3/2025
Lisa, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 526-6327 at your earliest convenience to discuss how we can turn this experience into a positive one.
ANTIOCH, CA
Donald H|2026 Chevrolet Traverse
Confirmed Sales Customer
9/3/2025
Sam made my buying experience very fun and enjoyable. Sam was able to answer all of my questions and made the test drive very knowledgeable. Congratulations to Sam for a job well done.
MUHAMMAD GHEIT
9/3/2025
Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Vicente O|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/8/2025
Con la persona que me atendio esta bes me trato bien labes pasada no mefu tan bien
9/8/2025
Vicente, nuestro equipo se compromete a brindar a cada uno de nuestros clientes la mejor experiencia automotriz. ¡Esperamos verte pronto!
BAYPOINT, CA
Johnnie N|2024 Chevrolet Colorado
Confirmed Service Customer
9/8/2025
Excellent service
9/8/2025
Johnnie, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Winter Chevrolet and we hope to see you again.
PITTSBURG, CA
Louis E|2018 Chevrolet Volt
Confirmed Service Customer
9/13/2025
It was very professional and pleasing. I was treated with respect and courtesy.
9/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
DISCOVERY BAY, CA
Samala W|2019 Buick Encore
Confirmed Service Customer
9/14/2025
I called the dealership because I was having trouble with my vehicle. I spoke to a service consultant named Luke Brignoli. I explained to him the issue I was having with my vehicle and he made an appointment for me to bring it in to get it diagnostic. I dropped my car off and he kept me updated with the findings and the process of getting my car repaired. He was very knowledgeable and helpful during this process and made my situation less stressful to deal with. My car was repaired in just a few days .
9/16/2025
Samala, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
HERCULES, CA
Isaias M|2018 Chevrolet Camaro
Confirmed Service Customer
8/21/2025
came at the last minute and they were generous enough to push through 1 last oil change for the day. Thank you guys again
8/24/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ANTIOCH, CA
Joe K|2007 GMC Sierra
Confirmed Service Customer
9/11/2025
Luke was in constant communication with me and I have history with Winter Chev. I feel like I can trust Dealer and certainly the service department with my truck.
9/12/2025
Joe, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet - Service. Thank you, and have a fantastic day!
PITTSBURG, CA
Brandi P|2026 Chevrolet Equinox
Confirmed Sales Customer
9/12/2025
Did everything simple and easy and got me exactly what I wanted
STEVEN HOPKINS
9/15/2025
Brandi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
BRENTWOOD, CA
Haroon S|2023 GMC Yukon
Confirmed Service Customer
9/14/2025
The best
9/15/2025
Haroon, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Liz P|2007 Chevrolet Corvette
Confirmed Service Customer
9/15/2025
Luke was very professional, he explained the process in detail to me. After the diagnostic check of my car Luke called and explained what needed to be repaired and the cost, which I approved.
9/16/2025
Liz, thank you for your kind review; we are happy to pass along your comments to Luke here at Winter Chevrolet! We hope to see you soon!
ANTIOCH, CA
Thomas B|2020 Chevrolet Traverse
Confirmed Service Customer
9/19/2025
service is great - prices are getting too high
9/22/2025
Thomas, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
VALLEJO, CA
Ram S|2019 Chevrolet Tahoe
Confirmed Service Customer
9/19/2025
The plastic put on the drivers seat was not removed and Plus I had a coupon from Mataga GMC which was denied
9/22/2025
Ram, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (925) 526-6327 so we may assist you in moving forward towards a resolution.
OAKLEY, CA
Frank L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/20/2025
Don was very helpful and remembered me from last time. He also showed me various preventative maintenance options for my next visit.
9/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Dennis B|2019 Chevrolet Tahoe
Confirmed Service Customer
9/20/2025
Great service from Daniel
9/22/2025
Dennis, thank you so much for your positive comments about Winter Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Michael C|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/17/2025
Joe was excellent.
JOSEPH SADLER
9/18/2025
Michael, thank you for your kind review; we are happy to pass along your comments to Joe here at Winter Chevrolet! We look forward to your next visit! Take care!
ANTIOCH, CA
Henry R|2024 Chevrolet Traverse
Confirmed Service Customer
9/19/2025
Great hassle free service
9/22/2025
Henry, your satisfaction is important to us, so we want to sincerely thank you for choosing Winter Chevrolet and we hope to see you again soon!
OAKLEY, CA
Roxanna S|2024 Chevrolet Trax
Confirmed Sales Customer
9/20/2025
Your staff made it easy to obtain the vehicle I I wanted. i have nothing but good things to say about all of your staff, they were very professional, helpful, and provided great customer service.
CLARENCE SORIA
9/22/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
PITTSBURG, CA
Bruce P|2019 Chevrolet Blazer
Confirmed Service Customer
9/20/2025
I had a one o’clock app for a oil change at 1:45 my car was still sitting I told the lady I was a waiter and she said my app would be at 1 so it was 2:25 when my car was ready the same thing happened when I brought my truck in I don’t think I’ll be coming back .
9/22/2025
Bruce, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
OAKLEY, CA
Kim M|2022 Chevrolet Colorado
Confirmed Service Customer
9/21/2025
Very good service
9/22/2025
Kim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Patricia G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Luke handled my service request very professionally and quickly. I believe the Service Department is always does great work.
9/24/2025
Patricia, thank you for your kind review; we are happy to pass along your comments to Luke here at Winter Chevrolet - Service! We hope you have a great day!
OAKLEY, CA
Larry R|2019 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
I loved the service. service personel kind and informative. got aride home and pick me up to get my car. thank you.
9/27/2025
Larry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Carlos C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
I’m pleased with the over all service Winter chevrolet provides. This was my second time at the service department. Luke provided detailed information about the service I had requested for my 2017 silverado. he also provided an update on what my Truck would be ln need of which is the 90k service. I live in the city of Concord about 10 mins from a local Chevrolet dealership. I have found Winter Chevrolet’s Service department to be a cut above which I don’t mind making the longer trip, quality of service matters to me.
9/29/2025
We're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
CONCORD, CA
Phillip M|2024 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Wonderful service I will always bring my vehicle back to you guys if I have any problems. Thank you for the service once again.
9/24/2025
Phillip, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OAKLEY, CA
Carlos G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Brian Vargas and the team were just great! Very professional, friendly, and informative.
BRIAN VARGAS
9/26/2025
Carlos, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Jeffery D|2017 Chevrolet Trax
Confirmed Service Customer
10/6/2025
This was warranted work. Part were ordered and the work was completed I’m a timely manner.
10/8/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ANTIOCH, CA
Michael M|2014 GMC Acadia
Confirmed Service Customer
10/8/2025
Oil change and research a leak in cooling system
10/10/2025
Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PITTSBURG, CA
Joseph S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/11/2025
The experience was excellent. Melinda Was diligent in finding the vehicle I wanted. The transition with my trade-in went smoothly. I felt that I was respected through the whole process and no pressure to purchase. Thank you Melinda, Joe
MELINDA SANCHEZ
10/13/2025
Joseph, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CONCORD, CA
Kevin K|2026 Chevrolet Traverse
Confirmed Sales Customer
10/13/2025
Great
POURIA NAVAYAZDAN
10/13/2025
Kevin, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
BRENTWOOD, CA
Arthur A|2018 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
The service was excellent and professional.
10/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
ANTIOCH, CA
Don R|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
I brought my vehicle in for a scheduled appointment to have the check engine light diagnosed. The person at the service desk mentioned it could be a spark plug issue but said I’d need to leave the vehicle overnight. After 24 hours, I hadn’t heard a single update. I called to check in, and the person who could help was at lunch. When he finally returned my call, he said the technician working on my truck was also at lunch and that I’d get an update in about an hour. Over an hour and a half later, I received a text saying the technician still hadn’t gotten to my vehicle and they wanted to keep it another night to look at it “first thing in the morning.” The next day around 11 a.m., I called again and was told nothing had been done. I told them not to do anything further and that I’d be there at 1 p.m. to pick up my truck. When I arrived at 12:40, my truck wasn’t even there it was out on a “test drive.” Twenty minutes later, they finally brought it back. The staff’s attitude was completely nonchalant, as if it didn’t matter that they had my vehicle for almost three days and did absolutely nothing. On top of that, I had clearly told them at 11 a.m. not to start any work, yet they were out driving my truck when I arrived. Completely unprofessional. It’s clear they couldn’t care less about customer service or respecting people’s time. This was a horrible experience, and I would not recommend bringing your vehicle here for service.
10/14/2025
Don, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our manager at (925) 526-6071 so we can make your experience a positive one.
OAKLEY, CA
Michael M|2014 GMC Acadia
Confirmed Service Customer
10/15/2025
Took my car in for a recall service and it was done early
10/16/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PITTSBURG, CA
Starla W|2022 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
It was good but I thought i could have used my coupon I had for oil change thats the only thing that sucked..
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PITTSBURG, CA
Roneel P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
Luke was helpful and understanding as always.
10/26/2025
Roneel, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
DISCOVERY BAY, CA
Shawn P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
My service advisor, Luke, was exceptional. Not only was the service personable, Luke also provided excellent customer service. He explained the work that would be performed and recommended a follow-up appointment to check out an unusual noise coming from the engine that the service tech had noticed during an oil change.
10/26/2025
Shawn, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
ANTIOCH, CA
William D|2021 Chevrolet Traverse
Confirmed Service Customer
10/25/2025
The service consultant was very friendly, professional, and promptly assisted me upon my arrival.
10/27/2025
William, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONCORD, CA
Joslyn V|2019 Chevrolet Malibu
Confirmed Service Customer
10/27/2025
Everyone was very kind, professional, and efficient. I was notified about the condition of my tires and recommended to have them replaced, but that everything else was awesome
10/28/2025
Joslyn, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
STOCKTON, CA
Michael C|2025 Chevrolet Blazer EV
Confirmed Service Customer
11/3/2025
Very
11/4/2025
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ANTIOCH, CA
Neal P|2023 Chevrolet Corvette
Confirmed Service Customer
11/3/2025
Luke was very helpful, knew his business and the car was done on-time and fully serviced. Cannot ask for more than that.
11/4/2025
Neal, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAYFAYETTE, CA
Gordon D|2024 Chevrolet Equinox EV
Confirmed Service Customer
10/3/2025
Every body went out of their way to insure I got the best treatment.
10/6/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA
Jeremy R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/8/2025
Repeat customer
BRIAN VARGAS
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
OAKLEY, CA
Kevin P|2023 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Great service!
10/11/2025
Kevin, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LIVERMORE, CA
Omar M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
It took 4 hours for an oil change when I had an appointment. Also now 2 of my tire sensors are not reading when they were working perfectly fine, they were replaced about 2 years ago so the are fairly new
10/11/2025
Omar, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 526-6071 at your earliest convenience to discuss how we can turn this experience into a positive one.
CONCORD, CA
Dennis B|2019 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
The dealership was knowledgeable and completed the work quickly.
10/13/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
BRENTWOOD, CA
Michael K|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/31/2025
Agreement that it would take 48hr. Turned into 4 days including weekend. Then never looked at the major issue for bringing it in. Great job on the regin 👎 Won’t come back!
11/3/2025
Michael, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 526-6071 at your earliest convenience to discuss how we can turn this experience into a positive one.
TRENTON, IL
Robert G|2023 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
Well done and within my time limit.
11/4/2025
Robert, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ANTIOCH, CA
Anthony K|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/5/2025
A few things: Forgot about my pick up repair- was supposed to take 2 days took 7 parts were on hand. Didn’t change my oil change sticker-was it even done? “Road tested” truck for 20 miles…? Why? No phone call to explain conclusion.
11/10/2025
Anthony, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (925) 526-6071 when you can so we can address this situation directly. Thank you and have a great day.
OAKLEY, CA
Julie H|2022 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
Rolando, Don and Dennis have been more than accommodating with my vehicle issues. They all went above and beyond to make sure my needs were met.
11/9/2025
Julie, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
OAKLEY, CA
Christine T|2018 Chevrolet Impala
Confirmed Service Customer
11/12/2025
This was my first time here I recently moved here from Vallejo, Luke was awesome very helpful, friendly and informational. He set up a shuttle to pick me up and the service department had my car back to me in less than 2 hour's. Yay thank you Winters Chevrolet
11/13/2025
Christine, thank you for your kind review; we are happy to pass along your comments to Luke here at Winter Chevrolet! If you have any further questions, please don't hesitate to reach out!
BAY POINT, CA
John C|2015 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
As always , Great Service and care.
11/14/2025
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
CONCORD, CA
Israel A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
As soon as I arrived Joe was the first to approach me and make feel like at home, very professional and friendly. The experience was very satisfying
LAWRENCE WHITE
11/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Paul A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/20/2025
Simple 60 k service. ! Took 4 days
11/26/2025
It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
ANTIOCH, CA
Dominic B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
Great Experience
POURIA NAVAYAZDAN
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BENICIA, CA
Jose S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
It was fast and easy to deal with
11/25/2025
Jose, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAY POINT, CA
Erla Rosa B|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/24/2025
Servicing the car was great. However I am still having problems with my phone. Sometimes I can play Spotify and sometimes not. Very frustrating.
11/25/2025
Erla, we appreciate you taking the time to leave us this feedback. Please contact us at (925) 526-6071 so we can work with you to make this right.
MORAGA, CA
Nancy C|2019 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
It's sad to say, but the quality of service has gone down a lot. I've been using your services for 7 years, and this time you didn't even change my stamp for my next service.
11/13/2025
Nancy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
BAY POINT, CA
Lisa M|2017 Chevrolet Malibu
Confirmed Service Customer
11/9/2025
My vehicle was at the shop for nearly three weeks and only received an update twice. The vehicle came back dirty and the least the dealer could have done was wash it. for my car being at the dealer so long. Also. the part price was increased over 100% higher than the OEM valve cover and PVC valve that’s advertised online. I understand a slight parts increase for profit, but not an over 100% increase.
11/14/2025
Lisa, we are disappointed to learn of your experience here at Winter Chevrolet, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (925) 526-6071 at your earliest convenience to discuss how we can turn this experience into a positive one.
ANTIOCH, CA
Stuart S|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
11/10/2025
Winter Chevrolet has been our family’s go to dealership forever. My family has purchased 6 vehicles over the past 20 years. Always excellent service especially Brian Vargas, Mark Anderson, and Rolando Vaquerano.
BRIAN VARGAS
11/11/2025
We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ANTIOCH, CA
Carrie M|2019 GMC 1500 Sierra
Confirmed Service Customer
11/15/2025
The gentleman who helped my with my service was very nice and understanding about needing my truck back by a certain time.
11/17/2025
Carrie, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
ANTIOCH, CA
Chelsea Z|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/19/2025
Luke helped me get my tire patched up quickly
11/21/2025
Chelsea, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Winter Chevrolet and we hope to see you again.
PITTSBURG, CA
Juan R|2014 Chevrolet Corvette
Confirmed Service Customer
11/25/2025
The experience was as expected.
11/25/2025
Juan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BRENTWOOD, CA
Christopher H|2015 Chevrolet Suburban
Confirmed Service Customer
11/28/2025
Got a quote for 4 hours of labor, we did the job in 2 hours. So you guys probably could do it 1 hour!
12/2/2025
We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
ANTIOCH, CA
Allan B|2021 Chevrolet Corvette
Confirmed Service Customer
11/28/2025
Quick
11/28/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
BRENTWOOD, CA
Marlon H|2022 Chevrolet Colorado
Confirmed Service Customer
11/28/2025
It would be good if the dude that help me understood that nobody’s time is more valuable than any others.
12/2/2025
Marlon, we regret to hear that your experience with us was not a more positive one. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
OAKLEY, CA
Tiffany M|2019 Chevrolet Tahoe
Confirmed Service Customer
11/28/2025
When I came to pick up my vehicle, I wasn't even acknowledged. The lady at the cashier window came outside and saw that I had been waiting in the service area so she had to ask a rep to help me.
12/3/2025
Tiffany, we truly appreciate your honest feedback. Please contact us at (925) 526-6071 when you have an opportunity, and we will be more than happy to try and turn your experience around.
PITTSBURG, CA
Jenna-Vieve P|2026 Chevrolet Equinox
Confirmed Service Customer
12/1/2025
It's always a pleasure. This is my favorite dealership ever in my whole entire life. Your staff is amazing and I always make them laugh and smile as they do the same for me. I love the complimentary coffee and tea and you guys have a really good vending machine selection and you guys are fast and I love that you. Your location actually answers the phone and gets back to you so I appreciate you guys. I love you so much
12/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAN FRANCISCO, CA
Niko N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/5/2025
Good customer service
FERNANDO ALMANZA
12/6/2025
Niko, we appreciate you taking the time to leave us this feedback. Thank you for choosing Winter Chevrolet and we hope to see you again.
ANTIOCH, CA
Keith G|2019 Chevrolet Traverse
Confirmed Service Customer
12/5/2025
Daniel provided me with a clear explanation and understanding of my service and recommendations
12/6/2025
Keith, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Michael C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/7/2025
Smooth knowledge experience.
12/8/2025
Michael, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ANTIOCH, CA
Primo C|2020 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
Great staff fast service
12/9/2025
Primo, thank you so much for your positive comments about Winter Chevrolet! We sincerely value your business and look forward to your next visit!
PITTSBURG, CA
John B|2022 Chevrolet Blazer
Confirmed Service Customer
11/27/2025
As usual the sales and service people have been as refreshing as ever. I am happy to have done business with Winter Chevrolet for a number of years and will continue.
11/28/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BRENTWOOD, CA
Heydi C|2021 Chevrolet Bolt EV
Confirmed Service Customer
11/27/2025
Excellent customer service all the sales representatives are willing to help
11/28/2025
We're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAN FRANCISCO, CA
Jerome B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
The experience was easy fast and wonderful
POURIA NAVAYAZDAN
11/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Winter Chevrolet and we hope to see you again.
ANTIOCH, CA
Horace C|2019 Chevrolet Equinox
Confirmed Service Customer
12/3/2025
Great
12/4/2025
Horace, thank you so much for the positive review! We hope you have a great day!
RICHMOND, CA
Phillip M|2024 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Luke is highly experienced in our fields. Very professional make me feel very comfortable love coming back to winter Chevrolet..
12/4/2025
Phillip, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
OAKLEY, CA
Gordon D|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/11/2025
Daniel Weiss handled the situation with professionalism, got my vehicle checked in and a ride for me home. Very timely. They preformed many diagnostics checks. My only concern is the tires were not checked as indicated on the worksheet as being complete, all four tires were under pressure when I got home. This happens often at this dealership.
12/13/2025
Gordon, we're happy you found our staff to be so supportive during your experience here at Winter Chevrolet. Thank you again for choosing Winter Chevrolet and we hope to see you again.
BRENTWOOD, CA
Dominic C|2007 GMC Sierra
Confirmed Service Customer
12/12/2025
Made the appointment online. Dropped of the car for oil change, received a call when it was done. Thank You
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Madeldine B|2018 Chevrolet Suburban
Confirmed Service Customer
12/12/2025
Amazing customer service. Communication was great. Daniel was very accommodating and quick to answer all my questions! Will definitely be back in the future when needed.
12/13/2025
Madeldine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DISCOVERY BAY, CA
Alexsaundra C|2019 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
My service provider DENNIS is amazing everytime
12/9/2025
Alexsaundra, our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
PITTSBURG, CA
Christian R|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/10/2025
my car was there for days.
12/14/2025
Christian, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (925) 526-6071 so we can assist you further.
ANTIOCH, CA
Gerardo G|2026 Chevrolet Equinox EV
Confirmed Service Customer
12/10/2025
Luke was good and Bob Young is really great!
12/10/2025
Gerardo, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Travis A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
Easy purchase process
LAWRENCE WHITE
12/13/2025
Travis, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
BRENTWOOD, CA
Larry D|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
12/15/2025
Dan Weiss helped me find the wright people to talk to and I was able to purchase my car. Great experience.
MELINDA SANCHEZ
12/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
TRACY, CA
Juan E|2026 Chevrolet Trax
Confirmed Sales Customer
12/16/2025
Melinda and Steve were absolutely wonderful. Melinda was very helpful and made the process super smooth that I ended up buying two cars from her that same night. Steve was very knowledgeable and patient and very attentive throughout the whole process as well. Would highly recommend Winter Chevrolet. Go see Melinda and Steve.
MELINDA SANCHEZ
12/16/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future. Best wishes, Winter Chevrolet
BRENTWOOD, CA
Peter N|2020 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
I always go to Luke because he will always fully answer all my questions (or will find the answer)
12/19/2025
Peter, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CONCORD, CA
Marsha B|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/20/2025
Luke was very helpful. Instead of an anticipated 4 hour wait, I only had to wait one hour! That's called surprise and delight! Thank you Luke (and the Bolt technician)1
12/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BRENTWOOD, CA
Henry Huan H|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/14/2025
good
12/15/2025
Henry, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAN FRANCISCO, CA
Paul F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
Quick an easy as always.
12/18/2025
Paul, thank you so much for your high rating. Please don't hesitate to reach out if there's anything additional we can do for you.
OAKLEY, CA
Stuart S|2019 Chevrolet Suburban
Confirmed Service Customer
12/17/2025
Very professional and efficient. Knowledgeable and friendly
12/18/2025
Stuart, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA
Troy C|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/22/2025
My truck was completed in a timely manner. Parts were ordered and came in on time. Job was completed on time.
12/23/2025
Troy, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
MARTINEZ, CA
Christopher N|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/30/2025
Luke does a great job, always a great experience
12/30/2025
Christopher, thanks for your praise and kind comments about our team. We hope you have a great day!
BRENTWOOD, CA
Jacqueline M|2020 Chevrolet Equinox
Confirmed Service Customer
12/30/2025
Good service
12/30/2025
Thank you so much for your positive comments about Winter Chevrolet! We look forward to your next visit! Take care!
OAKLEY, CA
Charles C|2019 Chevrolet Impala
Confirmed Service Customer
1/1/2026
Service department provided excellent service
1/2/2026
Charles, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ANTIOCH, CA
Cornelius H|2023 Chevrolet Corvette
Confirmed Service Customer
1/2/2026
ROLANDO, DENNIS IN THE SERVICE CENTER & JIM IN PARTS HAVE ALWAYS DONE ME RIGHT PLUS THEY ARE ALWAYS FRIENDLY TO TALK TO. THANKS GUYS FROM MIKE HICKEY
1/3/2026
Thank you for choosing Winter Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
BRENTWOOD, CA
Crisanto V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/2/2026
Pouria, He did an awesome job to closed the deal. Funny guy and communication is good calling and updating all the time. If you look for nice vehicle look for sales rep Pouria. He will work for you and give the best deal he can give you. Straight forward no BS. He does above and beyond.
POURIA NAVAYAZDAN
1/3/2026
Crisanto, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURG, CA
Frank T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Once again, my former sales person, Jessica, and the whole entire staff at Winter Chevrolet welcomed me with open arms and took care of my new vehicle and financing needs! Awesome customer service and very compassionate! If your are definitely in the market looking for an new vehicle, Winter Chevrolet is the place and has the one for you! 5 Star Customer Service!!!!!
JESSICA VICENTE
1/1/2026
Frank, thank you for taking the time to leave a review for us at Winter Chevrolet. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OAKLEY, CA
Joseph S|2019 Chevrolet Tahoe
Confirmed Service Customer
1/2/2026
Was told my car was ready I get there and have to wait 30 min for my car after I already checked out.
1/3/2026
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (925) 526-6071 to discuss your concerns, as your satisfaction is of utmost importance to us.
OAKLEY, CA
Tiffany M|2019 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Service was good
1/16/2026
Tiffany, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PITTSBURG, CA
Maurice W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
Seamless and easy with the the grill replacement. The chip on the door at the time of purchase has not been completed to satisfaction. I shouldn't notice that it was touched up. I wouldn't have purchased the vehicle. No one purchases a new vehicle not wanting it to be flawless. I was told a numerous amount of times that this would be taken care of. Definitely not satisfied with the 15 second touch up out in the parking lot.
1/7/2026
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
BRENTWOOD, CA
Samantha D|2022 Chevrolet Camaro
Confirmed Service Customer
1/15/2026
Actually the only people that were gelpful & nice were the cashiers and the guy that helped me with my service check in. the people inside the lovby never even looked my way, this one guy in sales offered everyone in the lovby coffee wnd refreshmebts but me.
1/16/2026
Samantha, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANTIOCH, CA
Carmella C|2022 Chevrolet Malibu
Confirmed Service Customer
1/16/2026
Luke (Service Consultant) and Tanya (parts) dept provided excellent customer service. They kept me updated regarding the service of our company vehicle.
1/17/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PITTSBURG, CA
Edward C|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
They done a good job on my car
1/20/2026
Edward, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
PITTSBURG, CA
Christopher M|2011 Chevrolet Silverado
Confirmed Service Customer
1/19/2026
We love WINTER CHEVROLET!! Thank You Don!
1/20/2026
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Winter Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
ANTIOCH, CA