Confirmed Service Customer
My truck has ongoing issues. The latest it was at Winter for 10 days for repairs under warranty. 10days and I couldn’t get a loaner. Unacceptable to not get a loaner. Also poor communication. If you say you’re going to call with an update then call. It’s that simple. .
James D.
ANTIOCH,
CA
Business Response
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 526-6071.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
No complaints except for the shuttle ride Waited awhile for that and there were 4 of us who needed a ride. The driver used his phone for directions, b...
Confirmed Service Customer
Our truck has been in many times same issue and winter has been great working with us and I think we may have finally found the issue and got it fixed...
Confirmed Service Customer
Because you keep sending me surveys for service dates that I was never there for. I don’t know what you’re trying to do but knock it off. This isn’t t...
Confirmed Service Customer
I was very satisfied with the service given from Winter Chevrolet services.
Confirmed Service Customer
Daniel kept me informed and performed the service in a timely manner.