The initial person who helped me was extremely direct, aired on the side of starting the conversation of what could not be done, appearing as if I dropped in without clear communication of what my vehicle was needing. He transferred me to another gentleman who handled the situation adequately. Tire was replaced 24 hours later, hoped that the tire would have been in stock. Squeaking addressed but still does it, will need to bring it back. Lastly, front bumper in process of being addressed.